Jan 072019

As a Project Coordinator (aka Customer Success Rep) owning the success of vFairs customers will be your job responsibility. You will be involved in the entire customer life cycle right from post-contract and throughout the duration of their subscription period. You will own and manage – Customer on-boarding experience – Create strong relationships with customers – Customer loyalty – Customer product adoption We are looking looking for an individual who is – Passionate about working with customers – Exercises sound business judgment and – Use impeccable project management skills and act as a trusted consultant to help customers achieve their goals. If you believe, you are that individual than read further. We are looking for someone who has the below Personal Traits & Qualifications [ Ownership. You are someone who likes to take ownership. Customer Success will define your


success. You are someone who likes to work hard to ensure that each one of the clients that you are working with benefits immensely from their relationship with you. [ Flexible. vFairs.com serves client in different time zones and we aim to serve our clients 24/7 during their LIVE events. While there will be other team members who will work with to you make sure that your client gets the best customer support ever – you are someone who would be extremely flexible to work odd hours and on weekends / public holidays as and when the work requires that. [ Multi-tasker. We are looking for someone who thrives in a multi-tasking environment and can adjust priorities on-the-fly. We are a fast growing start-up and are looking for people who thrive in a fast-paced startup environment and culture. Ideally, you should have prior experience working in a similar role / organization. [ Experience. Ideally, you should have 1-3 years of experience in customer support, project management, or other client-relations role. [ Tech-aptitude. You should be someone who is tech-savvy. You should have had prior experience working with Google Apps for Work (Gmail, Calendar, Drive, Docs, Sheets)

Job Details

Posted Date: 2019-01-07
Job Location: Lahore, Pakistan
Job Role: Marketing and PR
Company Industry: Internet/E-commerce
Monthly Salary: US $1,000

Preferred Candidate

Career Level: Entry Level
Nationality: Pakistan

Source: Pakistan Bayt jobs

Register to Apply Bayt jobs