About the Job:
As Reservation & Ticketing Agent, you will be responsible for duties such as making and confirming reservations for passengers, selling tickets and to assist passengers requiring special assistance to board or depart conveyance.
You will initiate and promote Qatar Airways products & services, assist in reservation & ticketing for passengers and serve all customers professionally through telephone or in person in order to achieve customer satisfaction. You will deal with customers at the counter, and other related administration duties.
To be successful in this role, you must have a minimum High School education, with at least 3 years experience in a similar capacity. You have to be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of the world’s geography. Excellent communication skills in English and Urdu, and a strong command of the MS Office Suite will be required.
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